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    5 star customer promise

    Coach Hire Booking 5* Customer Promise

    Book the transport you need at the price you want with the peace of mind of the Coach Hire Booking 5 Star Customer Promise

    1. Competitive pricing.

    Coach hire prices are very much driven by supply and demand and fluctuate. By building good relations with our approved operators, and by working with a huge UK wide network we know what is a fair rate for a journey and we can get it for you. We promise you a competitive price from a reputable coach hire company.

    2. We will always be here for you.

    Our customer line is manned 24/7 so making and checking your booking, and getting in touch with us in an emergency, should you need to, is never a problem.

    3. We will find the right vehicle for you.

    Luxury, executive or budget, chauffeur driven car to convoy of 53-seater coaches - our unparalleled, nationwide fleet of approved operators will find the right vehicle or vehicles for you. Importantly too, if you need to amend the booking at the last minute because circumstances have changed we can accommodate.

    4. We keep track.

    When you make a booking with us we will send you a confirmation e-mail that includes a unique reference number for that booking. For your peace of mind we will call the day before your trip to confirm the booking, we will also call on the day to say that your coach has arrived at the advised pick up point and if you have a return trip booked we will also call to advise when the coach is ready to depart for the return journey. If at any time you need to contact us your unique reference will help us to locate your booking and assist you quickly.

    5. We will get you there.

    Seems obvious given that this is what you pay us for but unfortunately, however well planned trips are, every so often something unfortunate happens – vehicle breakdown, accident, driver sickness, traffic hold ups meaning the driver is unable to legally complete the trip and a fresh driver is required etc. Hopefully you’ll never need to find out how well we handle these sorts of hiccups but reassuring to know that we have one of the biggest fleets available nationally to call on if we need to come to your rescue.